Service

Built so that service is unlikely
service_page
We hope that you never need this info
But if you do…
We don’t want you to have to make a service call so before leaving our factory, each piece of equipment must pass meticulous quality control checks. Our commitment to excellence goes even further. We stand behind our ovens with a superior warranty.
Use the links below to get the help that you need.

Service


Parts

Registering your product is an easy way to never lose your serial number! Click here to enter your info. You’ll need your serial number and contact info. Don’t worry. We will NEVER sell or share your info with others.

Q) Where do I find a parts and service provider for my oven?
a) Click to go to our list of Authorized Service Providers. Use the map or enter your zip code to locate the authorized agents in your area.
Q) How can I get a manual for my oven?
a)  Visit the literature section of the website for downloads. (Note: All current products are listed as of November 2013 and obsolete products will be added by January 2014.)
Q) How can I get a parts list for my oven?
a) Visit the literature section of the website for downloads. (Note: All current products are listed as of November 2013 and obsolete products will be added by January 2014.)
Q) Can I register my oven on-line to start my warranty coverage?
a)  At the Product Registration page, enter the model and serial number, and your location information. Please provide the date of installation which initiates the unit warranty.
Q) I think that my oven temperature is off. How do I calibrate the thermostat?
a) It’s recommended that you contact the Blodgett service agency in your area. The solid state and computerized temperature controls of today are complicated and best serviced by a qualified technician.
Q) I don’t understand how to use the controller on my oven. How can I get a live demonstration?
a) Our field reps are available for assistance. Contact your Blodgett field sales representative.
Q) How can I check the remainder of warranty on my Blodgett oven?
a) Contact the Blodgett Service department with your serial number and they can provide the answer.
Q) I bought an oven and I need to get it installed properly, who call I contact to perform the service?
a) Click to go to our list of Authorized Service Providers. Use the map or enter your zip code to locate the authorized agents in your area.
Q) My oven is not baking evenly, what can I do to correct it?

a) Uneven baking can be altered by many means. The first that should be checked is the utilities, that you have the proper voltage, gas type, gas pressure connect to your oven. Other items to consider are;

  • Have the temperature of your oven recalibrated to be sure it correct
  • Is the oven exhaust installed correctly and not restricted
  • If a convection oven, is the blower clean? A dirty blower wheel does not circulate air very well
  • Try preheating 50°F hotter than your bake temp prior to loading the oven
  • Reduce your oven temp by 10% and cook the products a little longer and slower
  • Try placing and empty sheet pan on the very top shelf. This helps to spread out the heat
  • With some delicate products, it necessary to rotate the pans to achieve an acceptable bake
  • Contact Blodgett Oven to speak to a Chef for other helpful hints by email or phone at (802)658-6600.

All ovens leave the factory with a unique serial number that indicates model and date of manufacture. Record your serial number and put it in a safe place before it becomes too dirty to read. (Or better yet, register your product and it will be on file!) The serial number plate is most often found in the following locations:

  • Above the upper right hand corner of the door (under the “overhang”)
  • Bottom right hand corner of the door on the right side panel
  • Inside the door in the lower right hand corner.

Contact us directly by email or phone if you have more questions.